Jobs

For any enquiries regarding recruitment email jobs@emtv.ie

 

Company benefits include:

-          30 days annual entitlements (including bank holidays)

-          Recommend a friend scheme with cash incentive

-          Free on-site parking

-          Staff discount on PVC products (e.g. windows, doors)

-          Staff discount on local ferry travel

-          Lots of opportunities to participate in various staff activities and events.

Service Advisor

Emerald Truck & Van is a commercial vehicle dealership located in Ballymount, Dublin 12.  We have a vacancy for an experienced Service Advisor.  The role of the Service Advisor is to plan and co-ordinate service activity to meet customer requirements and maximise Workshop utilisation and profitability. The main function of this role is to ensure that the dealership image, customer liaison, service department turnover and volume are maximised within our key fleet customer base. The job will call for a high degree of personal contact with Transport Managers to ensure their fleets are maintained in a timely and efficient manner.

Duties include:

-          Attending to inbound customer queries by e-mail, telephone & face to face, promptly and in a courteous manner

-          Liaise with Fleet Customers to organise CVRT & PMI Inspections

-          Daily administration within service department, issuing invoices, processing payments, and managing work in progress

-          Liaising with customers to provide accurate & timely progress & status updates

Experience required

  1. Previous motor industry experience
  2. Positive attitude and a desire to exceed customer expectations
  3. The ability to prioritise and multitask, work on your own initiative
  4. Strong planning, organisation and diary management skills. 
  5. Strong computer skills, experience in CDK an advantage
  6. Ability to work well in a team as well as on your own initiative and under pressure;
  7. Full clean driver’s licence
  8. Excellent communication and IT skills;

If you feel up to the challenge and have the relevant experience and ability we need, please email your CV and covering letter to jobs@emtv.ieYou must outline on your CV and covering letter how your experience meets the needs outlined above

Get in touch

Dublin
Tel: (0) 1 429 7600
Fax: (0) 1 429 7640

Roscommon
Tel: 087 366 0792
Fax: 01 429 7640